AI for general practitioners (GPs): the patient record stays in the practice.

General practitioners (GPs) write more than almost any other profession: consultation notes, care plans, referrals, certificates, insurer reports, recall messages and replies to patients. Most GPs have seen what AI can do with that workload, and most know the documents are the most sensitive records a person has. An Ermos AI unit sits inside the practice, so the drafting gets faster and the patient record stays where it already lives. Our current unit is Dominion.

One boundary first: Ermos units help with documentation and administration. They do not diagnose, prescribe or provide clinical decision support. Clinical judgement stays with the GP.

See what leaves your practice. Care plans, certificates, discharge summaries, repeat script requests and more, marked up item by item to show what goes to ChatGPT or Claude and what stays on Ermos: AI data leakage for general practitioners (GPs). Referral letters, consultation notes and AI scribe transcripts are in the healthcare series.

What your practice does with it

Care plans and reviews

Draft chronic condition care plans and reviews from the record and your templates, for the GP to settle with the patient and sign.

Certificates and third-party reports

Draft workers compensation certificates, insurer questionnaires and employer letters from the notes, limited to what the patient has authorised.

The results and correspondence inbox

Condense discharge summaries and specialist letters, with medication changes and follow-ups listed for the GP.

Patient messages

Draft replies to emails, portal messages and repeat requests from your templates, with clinical questions routed to a GP.

Referrals and clinical letters

Draft referrals from the consultation notes for the GP to review and sign.

Practice knowledge

Staff ask how the practice handles a form, a billing question or a procedure, and get the answer from your own documents.

The compliance frame, plainly

Health information is sensitive information under the Privacy Act 1988, and a business that provides a health service and holds health information is covered by the Act whatever its turnover. APP 6 limits using or disclosing it beyond the purpose it was collected for, and APP 8 governs sending it offshore. The Medical Board's Good medical practice asks doctors to keep information confidential and records secure, and Ahpra's guidance on AI says the practitioner remains responsible, must apply human judgement to AI output and should know where patient data is stored and whether it trains the model. The RACGP's guidance on AI scribes asks practices to obtain consent and ideally to have the data stored in Australia. In NSW the Health Records and Information Privacy Act 2002, and in Victoria the Health Records Act 2001, add their own principles. Our patient data guide works through each one.

This page is general information and is no substitute for legal advice on your own practice.

Built for how a practice actually runs

Your Ermos unit is installed on your network and fully managed: monitoring, model updates and support included, with ErmosIQ learning your templates and letter conventions. GPs, nurses and reception staff use it like any modern assistant, with no per-seat licences, so registrars and locums cost nothing extra.

The use case library

Process-level guides to running specific workflows on an Ermos unit, each on its own page. We add to this library as clients show us new ways they work.

Dominion is priced per unit, per month on a 12-month term, sized to your practice: unlimited users, no per-user licences, no usage charges. Exact pricing is confirmed in the scoping consultation.

Common questions

Can GPs use ChatGPT or Claude for patient letters and notes?
Pasting patient information into a cloud AI service is a disclosure of health information to that provider, which raises APP 6 and APP 8 questions the practice has to be able to answer. Ahpra's guidance asks practitioners to know where the data goes and whether it trains the model. An Ermos unit gives the drafting capability with the record staying inside the practice.
Is this an AI scribe?
The unit works from the notes and documents the practice records. If you use a consultation capture tool, its output can be indexed on the unit, and everything drafted from that point stays inside the practice. How it fits your workflow is a scoping conversation.
Does it work with our clinical software?
The unit works over the documents, templates and exports your practice already produces, and drafts are filed through your existing clinical software. Integration details are covered in scoping.
Does the unit give clinical advice?
No. It drafts, summarises and retrieves from your own records and templates. Diagnosis, prescribing and treatment decisions stay with the GP.

See Dominion answering from your own documents.

A demonstration takes 30 minutes, uses no client data, and comes with no obligation.

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Keep reading
On-premise vs cloud AI What on-premise AI costs The Dominion AI unit How ErmosIQ learns your practice