Privacy Policy.

Last updated: 29 July 2026

Ermos Pty Ltd (ABN 51 699 709 709), referred to as Ermos, we, us or our, operates this website at ermos.com.au. This policy explains how we handle personal information collected through the site. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you submit an enquiry or consultation request, we collect the details you provide: your name, business or organisation, email address, phone number if given, and anything you write about what you want AI to help with.

We use Google Tag Manager and Google Analytics to understand how the site is used, such as which pages are visited and how visitors arrive. This involves cookies set by Google and reporting data processed by Google. It measures site usage; it does not read your form submissions. Your display preference (day or night mode) is stored only in your browser and never leaves your device.

How we use it

  • To respond to your enquiry and arrange consultations you request.
  • To send you materials you ask for, such as documentation from our resource library.
  • To keep a record of our correspondence with you.

We do not sell personal information, and we do not add you to marketing lists you have not asked for.

How it is handled

Form submissions are delivered to our business email through our email delivery provider and hosting provider, which process the data on our behalf to operate the site. Access is limited to Ermos personnel who handle enquiries.

When we disclose it

We disclose personal information only to the service providers that operate this site on our behalf, or where the law requires us to.

Access and correction

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@ermos.com.au and we will respond within a reasonable time.

Changes to this policy

If we change this policy, we will publish the updated version on this page with a new date.

Contact

Questions about privacy can be sent to hello@ermos.com.au.