Termination advice letters and AI confidentiality: what advising an employer on a dismissal gives away in ChatGPT or Claude.

Advising an employer on a dismissal means holding two sets of secrets: the client’s plan, and a named worker’s personal details, often including his health and his union. The letter is long and has to get the entitlements right, so staff paste it into ChatGPT or Claude to check the arithmetic and tighten the risk section. This page marks every item in a termination advice letter that rule 9, privilege and the Privacy Act bear on, and shows how the same letter is drafted on Ermos inside the firm, from the file and the contract without any of it leaving the building.

The termination advice letter

Sent to the employer after an investigation and before it decides whether and how to dismiss, and relied on when the dismissal is later challenged.

Carrick Doyle Lawyers
Privileged and confidential · 27 October 2026


By email

Re:

Dear Rhonda,

Background.

The allegation.

Two complications.

Notice.

Risk.

The Tarrangower proceedings.

Recommendation.


An invented letter. Hover or tap any highlighted item for the analysis; the full list is below.

What leaves the firm

  1. 1
    The client contact

    A named manager at a named company who is about to dismiss someone. Information confidential to the client under rule 9, and a fact the client does not want known before the worker is told. Rule 9 confidentiality guide.

  2. 2
    The worker, his date of birth and his pay

    A named employee with a date of birth, a role, a start date and a salary. Personal information about an identifiable individual who has no idea his employer has instructed solicitors. Privacy Act guide.

  3. 3
    The allegation and his admission

    An account of what the worker is said to have done, what he admits and what he says. Material gathered by the client for the purpose of obtaining advice, and an allegation about a named person. Legal privilege guide.

  4. 4
    A workers compensation claim and an injury

    A claim, an injured shoulder and a treating physiotherapist. Health information is sensitive information under the Privacy Act, which applies to a law practice only if the practice is covered. Privacy Act guide.

  5. 5
    Union membership

    That the worker is a union member and who attended his meeting. Membership of a trade union is also on the Privacy Act’s list of sensitive information. Privacy Act guide.

  6. 6
    The notice rules

    The minimum notice table and the exceptions as the National Employment Standards state them. Public information that names no one.

  7. 7
    The firm’s assessment of the risk

    Where the client is exposed and the firm’s view of how badly. The core of privileged advice, and what the worker’s lawyer would most like to read. Legal privilege guide.

  8. 8
    The link to the client’s own litigation

    That the worker is a likely witness in a separate proceeding, and the concern that the dismissal could affect his cooperation. Two matters connected in one paragraph of strategy. Legal privilege guide.

  9. 9
    The payment and the ceiling

    The notice payment for this worker, and the amounts the client may pay to end the dispute. The client’s negotiating position, written before any negotiation. Legal privilege guide.

  10. 10
    The solicitors

    Ties the advice to practitioners bound by rule 9 and supervised by a partner. Supervising AI guide.

What happens in Frontier Models (ChatGPT, Claude)

  • The whole document is transmitted to the provider’s servers. On personal plans the user cannot choose where it is stored or processed, and for the major providers that has generally meant outside Australia, under that country’s legal process. Some business plans offer storage in Australia, but the provider still receives the content.
  • On consumer tiers, prompts can be retained and used to train future models.
  • The provider’s staff and systems can reach the content under the provider’s own policies.
  • Once sent, the firm no longer controls it. Retention and deletion happen on the provider’s terms.

The same document on Ermos

Ermos Dominion

The document is drafted on a unit in your office, from your own templates and the matter file. Every marked item stays on the unit, which keeps working with the internet switched off. Nothing in it is transmitted to an AI provider, so there is no disclosure to analyse: the confidentiality work is the same as for your file server.

Ermos Edge

Your documents, the index and your access boundaries stay on your own instance in an Australian data centre. When a staff member asks for this draft, only their question and the excerpts they are permitted to see go to a named Australian provider, who is contractually barred from keeping the content or training any model on it. Nothing is processed outside Australia.

Frontier Models (ChatGPT, Claude)Ermos EdgeErmos Dominion
Where the document is processedProvider servers, generally offshore on personal plansYour instance in an Australian data centre; answers generated in AustraliaThe unit in your office
Who can read itProvider staff and systems, under policyYour staff, within the boundaries you set. The named Australian provider processes only permitted excerpts, under contract, and keeps nothingYour staff only
Is it keptOn the provider’s termsKept on your instance; the provider is barred from retaining itStays on the unit
Can it train a modelOn consumer tiers, yesNo, by contractOnly your own unit learns from it, on your hardware

Part of AI data leakage in law firms. See how this works in practice: Legal research on Ermos.

Common questions

Do ChatGPT and Claude use the information in a termination advice letter?
Yes, a pasted letter is sent to the AI company's servers and processed there to produce a reply. As at October 2026, whether a conversation on a personal plan (ChatGPT Free, Plus or Pro; Claude Free, Pro or Max) can be used to train the models depends on a setting each user controls. Business plans (ChatGPT Business and Enterprise, Claude Team and Enterprise) and the developer APIs sit under commercial terms, and OpenAI and Anthropic each say they do not train on that content by default (OpenAI, Anthropic). On either product, the thumbs up and thumbs down buttons can send a whole conversation back for training. This letter names a worker with his date of birth and salary, a workers compensation claim and his union membership, and it ends with the sums the client may pay to settle.
Can we use ChatGPT or Claude for a termination advice letter if we remove the worker's name?
No, because the facts left behind still point to one person. Removing names rarely makes a document anonymous. Information stays personal information while the person is reasonably identifiable, and the OAIC warns that information can be at risk of re-identification even when it has been de-identified or anonymised. A production supervisor with seven years' service, a shoulder injury reported on 9 October, a union delegate at the 21 October meeting and offcuts sold to a Marrickville scrap dealer describe one worker. The Office of the Australian Information Commissioner (OAIC) recommends in its guidance on commercially available AI products that organisations do not enter personal information, and particularly sensitive information, into publicly available generative AI tools, because of the significant and complex privacy risks. Health information and union membership are both sensitive information under the Privacy Act, which applies to a law practice only if the practice is covered.
Does a ChatGPT Business or Claude Team plan make it safe for a termination advice letter?
Not on its own. A business plan changes the default on training, but it does not change who receives the content. On a personal plan the user cannot choose where conversations are stored or processed. Some business plans let an organisation choose to store data at rest in Australia (OpenAI), which still leaves the content with the AI company. The OAIC's guidance also tells organisations to review carefully the terms and settings that will apply to their use of any AI product. The letter would still arrive with the firm's assessment of the risk and the payment ceiling in full. Our comparisons with ChatGPT Enterprise and Claude weigh the trade-offs.
How can a law firm use AI for a termination advice letter without sending it to ChatGPT or Claude?
Ermos is built so the document stays under your control. On the Dominion AI unit it is drafted inside your office and none of it is sent to an AI provider. On Ermos Edge your documents and index stay on your own instance in an Australian data centre, and only the question and the excerpts the user is permitted to see go to a named Australian provider that is contractually barred from keeping them or training any model on them. The letter is drafted from the investigation report, the employment contract and the firm's own precedent letters, and a solicitor checks the notice and payments and signs it.
How much notice must an employer give when it dismisses an employee?
The Fair Work Ombudsman sets out the National Employment Standards minimum for most employees: one week for up to one year of service, two weeks for more than one year, three for more than three, and four for more than five, with one more week for employees over 45 who have at least two years' service. An award, agreement or contract can require more. Notice is not owed on a dismissal for serious misconduct.
Is union membership personal information that needs extra care?
Yes. The Privacy Act lists membership of a trade union among the categories of sensitive information, alongside health information. The Act applies to a law practice only if the practice is covered, for example through annual turnover above $3 million, and rule 9 of the Australian Solicitors' Conduct Rules protects the employer client's information regardless.
How is a termination advice letter drafted on Ermos?
From the firm's precedent letters, the investigation report and the employment contract on your own network. The unit lays out the entitlements and the risk analysis for the solicitor to correct. The solicitor checks the notice and any payments against the award or agreement and gives the advice.

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