Without-prejudice emails and AI confidentiality: what a settlement offer gives away in ChatGPT or Claude.

A without-prejudice email is the firm’s negotiating hand, written down. It is also a document lawyers labour over, which makes it a favourite for a second opinion from ChatGPT or Claude on tone and structure. The problem is what travels with the request: the offer, the reasoning behind it, the pressure points the firm intends to use, and in the internal draft, the figure the client will actually accept. This page marks every item in a settlement email that confidentiality and without-prejudice privilege protect, and shows how the same email is drafted on Ermos inside the firm.

The without-prejudice settlement email

Sent to the other side’s solicitors before conciliation or mediation, marked without prejudice, usually after a conference with the client.

To:
From:
Subject: : WITHOUT PREJUDICE SAVE AS TO COSTS

Dear Jonathan,

  1. Mutual releases and confidentiality, with no admission.

[Internal, delete before sending]

An invented email, shown as the internal draft with its note still attached. Hover or tap any highlighted item for the analysis; the full list is below.

What leaves the firm

  1. 1
    The parties and their solicitors

    Both sides, named, with the firm acting for each. The opponent’s solicitor’s name is a third party’s personal information. Rule 9 confidentiality guide.

  2. 2
    The offer

    The figure, the terms and the deadline. Confidential, and protected as a without-prejudice communication, which is a protection that assumes it stays between the parties. Legal privilege guide.

  3. 3
    The non-financial terms

    The statement of service and the agreed story. What the client values most, which the other side can price accordingly. Rule 9 confidentiality guide.

  4. 4
    The reasoning

    Why the firm thinks it will win. A privileged analysis of the opponent’s documents, handed to a third party in the course of improving a paragraph. Legal privilege guide.

  5. 5
    The pressure point

    A veiled reference to material about a named executive. The most delicate sentence in the email, and an allegation about a third party once it is outside the correspondence. Rule 9 confidentiality guide.

  6. 6
    The threat

    What the client will do if the offer is refused. Litigation strategy. Legal privilege guide.

  7. 7
    The internal note and the walk-away figure

    The number the client will accept, the floor, and the fact that the leverage is soft. If this paragraph leaves the firm, the negotiation is over. It is the reason internal drafts never go into any external tool. Legal privilege guide.

  8. 8
    The partner

    Ties the offer to a solicitor bound by rule 9 and by the Law Society’s guidance on AI. Law Society AI guidance.

What happens in Frontier Models (ChatGPT, Claude)

  • The whole document is transmitted to the provider’s servers. On personal plans the user cannot choose where it is stored or processed, and for the major providers that has generally meant outside Australia, under that country’s legal process. Some business plans offer storage in Australia, but the provider still receives the content.
  • On consumer tiers, prompts can be retained and used to train future models.
  • The provider’s staff and systems can reach the content under the provider’s own policies.
  • Once sent, the firm no longer controls it. Retention and deletion happen on the provider’s terms.

The same document on Ermos

Ermos Dominion

The document is drafted on a unit in your office, from your own templates and the matter file. Every marked item stays on the unit, which keeps working with the internet switched off. Nothing in it is transmitted to an AI provider, so there is no disclosure to analyse: the confidentiality work is the same as for your file server.

Ermos Edge

Your documents, the index and your access boundaries stay on your own instance in an Australian data centre. When a staff member asks for this draft, only their question and the excerpts they are permitted to see go to a named Australian provider, who is contractually barred from keeping the content or training any model on it. Nothing is processed outside Australia.

Frontier Models (ChatGPT, Claude)Ermos EdgeErmos Dominion
Where the document is processedProvider servers, generally offshore on personal plansYour instance in an Australian data centre; answers generated in AustraliaThe unit in your office
Who can read itProvider staff and systems, under policyYour staff, within the boundaries you set. The named Australian provider processes only permitted excerpts, under contract, and keeps nothingYour staff only
Is it keptOn the provider’s termsKept on your instance; the provider is barred from retaining itStays on the unit
Can it train a modelOn consumer tiers, yesNo, by contractOnly your own unit learns from it, on your hardware

Part of AI data leakage in law firms. See how this works in practice: Litigation work on Ermos.

Common questions

Do ChatGPT and Claude use the information in a without-prejudice settlement email?
Yes, everything pasted in is sent to the AI company's servers to be processed. As at October 2026, whether a conversation on a personal plan (ChatGPT Free, Plus or Pro; Claude Free, Pro or Max) can be used to train the models depends on a setting each user controls. Business plans (ChatGPT Business and Enterprise, Claude Team and Enterprise) and the developer APIs sit under commercial terms, and OpenAI and Anthropic each say they do not train on that content by default (OpenAI, Anthropic). On either product, the thumbs up and thumbs down buttons can send a whole conversation back for training. A settlement email carries the offer, the reasoning and the walk-away figure in the internal note.
Can we use ChatGPT or Claude for a without-prejudice settlement email if we remove the names?
No, because the offer, the reasoning and the walk-away figure stay in the email whoever the parties are. Removing names rarely makes a document anonymous. Information stays personal information while the person is reasonably identifiable, and the OAIC warns that information can be at risk of re-identification even when it has been de-identified or anonymised. The other side would recognise its own dispute from the terms and the deadline, and the internal note adds the client's bottom line. The Office of the Australian Information Commissioner (OAIC) recommends in its guidance on commercially available AI products that organisations do not enter personal information, and particularly sensitive information, into publicly available generative AI tools, because of the significant and complex privacy risks.
Does deleting the chat remove a without-prejudice settlement email from ChatGPT or Claude?
Not entirely. Deleting a chat removes it from the user's history, but OpenAI and Anthropic each say they can keep a deleted chat on their systems for up to 30 days, and longer where safety or legal obligations apply (OpenAI, Anthropic). Both products also have memory features that can carry details from one conversation into later ones, and on a personal account each user decides whether they are switched on (ChatGPT, Claude). For a settlement draft, clearing the chat is a weak protection for the walk-away figure and the reasoning behind the offer.
How can a law firm use AI for a without-prejudice settlement email without sending it to ChatGPT or Claude?
Ermos is built so the document stays under your control. On the Dominion AI unit it is drafted inside your office and none of it is sent to an AI provider. On Ermos Edge your documents and index stay on your own instance in an Australian data centre, and only the question and the excerpts the user is permitted to see go to a named Australian provider that is contractually barred from keeping them or training any model on them. The solicitor asks for the draft in plain language, and it comes from the matter file and the firm's earlier offers and deeds. The partner checks every figure, removes the internal note and signs the email before it goes out.
Does without-prejudice privilege survive pasting into ChatGPT or Claude?
Without-prejudice protection, under the common law and section 131 of the Evidence Act 1995 (Cth), restricts the use of settlement communications in evidence. It says nothing about a provider's servers. The practical risk is different: the communication, and the internal note behind it, are now outside the firm's control, and the internal note was never without prejudice at all.
Why is the internal note the worst item?
Because it is the one thing the other side can never be allowed to see, and it sits in the same document as the paragraph staff want help with. Drafts with internal notes go into external tools because nobody strips the note first at 6pm.
How does Ermos help with settlement correspondence?
The firm's previous offers, deeds and the matter file are on your own network, and the unit drafts from them with the note still attached, because nothing leaves. The walk-away figure stays where the partner wrote it.

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