Mental health treatment plans and AI privacy: what a GP mental health plan gives away in ChatGPT or Claude.
A GP mental health treatment plan is among the most personal documents a practice produces. It records symptoms, scores, a provisional diagnosis, an assessment of risk, substance use, goals and who the patient does and does not want told. It is long, structured and repetitive to write, which is why doctors paste their notes into ChatGPT or Claude to fill the template. This page marks every item in a routine plan that the Privacy Act, Good medical practice and the NSW health records law bear on, and shows how the same plan is drafted on Ermos from the consultation inside the practice.
The GP mental health treatment plan
Prepared by a GP after assessing a patient with a mental disorder, and used to refer the patient to a psychologist or other allied health provider. Medicare item numbers 2715 and 2717 are the plan items for GPs with mental health skills training.
GP Mental Health Treatment Plan
Kestrel Lane Medical Practice · Dr Helena Voss10 · 19 October 2026
| Patient | Jordan Alex Whitfield, DOB 4 August 1997, Medicare 2000 00000 11 |
| Presentation | Low mood, poor sleep and difficulty concentrating for ten months, worse since a restructure at work in July. Panic attacks about twice a month.2 |
| Assessment | K10 28 (high). PHQ-9 17 (moderately severe). GAD-7 14. No psychotic symptoms. Provisional diagnosis: major depressive disorder, moderate, with anxious distress.3 |
| Risk | Passive thoughts of self-harm, no plan or intent, no previous attempts. Protective factors: partner Kai, work he values, no access to means. Safety plan agreed; Lifeline 13 11 14 given.4 |
| Substances and physical health | Alcohol 4 to 5 drinks three nights a week; cannabis most weekends. Bloods ordered: TSH, FBC, ferritin, B12.5 |
| Goals and plan | Goals: sleep seven hours, return to the gym, manage panic. Therapy with Meera Joshi, psychologist, six sessions then review. Increase sertraline to 100 mg. Avoid cannabis. Follow-up appointment in two weeks.6 |
| Work and family | Brightline Logistics, considering resigning. Has not told his manager or his parents. Partner Kai Lindgren knows.7 |
| Consent and sharing | Consents to a copy of this plan going to Ms Joshi. No copy to parents or employer. Declined AI scribe in consultation.8 |
| Billing and review | Item 2715, 19 October 2026. Follow-up 3 November 2026.9 |
An invented treatment plan. The Medicare number is a placeholder. Hover or tap any highlighted item for the analysis; the full list is below.
What leaves the practice
- 1Name, date of birth and Medicare number
The identifiers that tie the plan to one person. APP 9.2 limits when an organisation may use or disclose a government related identifier such as a Medicare number. Privacy Act guide.
Frontier Models (ChatGPT, Claude) Transmitted to the provider, generally offshore on personal plans Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 2The presentation
Symptoms and their link to a workplace event. Health information is sensitive information under the Privacy Act. Patient data guide.
Frontier Models (ChatGPT, Claude) Sensitive health information transmitted; on consumer tiers it can train future models Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 3Screening scores and a provisional diagnosis
K10, PHQ-9 and GAD-7 results and a working diagnosis. The core clinical content, and the part an insurer or employer would most like to see. Patient data guide.
Frontier Models (ChatGPT, Claude) A diagnosis and three screening scores transmitted Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 4The risk assessment
Self-harm thoughts, protective factors and a safety plan. The most sensitive paragraph in the record, held in confidence under Good medical practice 4.4. Patient data guide.
Frontier Models (ChatGPT, Claude) A self-harm risk assessment transmitted Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 5Alcohol, cannabis and tests ordered
Substance use and the investigations the doctor ordered. Health information, and detail the patient told the doctor in confidence. Patient data guide.
Frontier Models (ChatGPT, Claude) Substance use transmitted Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 6Goals, treatment and the referral
The plan agreed with the patient, a named psychologist and a medication change. Clinical judgement that a doctor must check, and information a psychologist will also hold. Patient data guide.
Frontier Models (ChatGPT, Claude) A treatment plan and a named psychologist transmitted Ermos Edge Stays on your instance; a permitted excerpt may go to the named Australian provider, and the doctor must still check the plan Ermos Dominion Stays on the unit, but the doctor must still check the plan - 7Employer and family circumstances
A named employer, a plan to resign and who has not been told. The sort of detail that would hurt if it travelled. Privacy Act guide.
Frontier Models (ChatGPT, Claude) A named employer and a plan to resign transmitted Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 8Consent and limits on sharing
Who may receive the plan, who may not, and a refusal of AI scribing. The patient’s expressed wishes, which the practice must follow. HPP 11 of the NSW health records law limits disclosure of health information. Patient data guide.
Frontier Models (ChatGPT, Claude) A confidentiality instruction and a refusal of AI transmitted Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office - 9The billing item and the follow-up date
Item 2715 identifies the service as a GP mental health treatment plan, and the date shows when the patient returns.
Frontier Models (ChatGPT, Claude) An item number identifies the service; low risk without the name Ermos Edge Not about where data goes Ermos Dominion Not about where data goes - 10The GP
Ties the plan to a named doctor bound by Good medical practice.
Frontier Models (ChatGPT, Claude) A public register name, but it identifies the source Ermos Edge Stays on your instance in Australia; leaves only inside a permitted excerpt, per question, to the named provider Ermos Dominion Stays on the unit in your office
What happens in Frontier Models (ChatGPT, Claude)
- The whole document is transmitted to the provider’s servers. On personal plans the user cannot choose where it is stored or processed, and for the major providers that has generally meant outside Australia, under that country’s legal process. Some business plans offer storage in Australia, but the provider still receives the content.
- On consumer tiers, prompts can be retained and used to train future models.
- The provider’s staff and systems can reach the content under the provider’s own policies.
- Once sent, the practice no longer controls it. Retention and deletion happen on the provider’s terms.
The same document on Ermos
Ermos Dominion
The document is drafted on a unit in your office, from your own templates and the patient record. Every marked item stays on the unit, which keeps working with the internet switched off. Nothing in it is transmitted to an AI provider, so there is no disclosure to analyse: the confidentiality work is the same as for your file server.
Ermos Edge
Your documents, the index and your access boundaries stay on your own instance in an Australian data centre. When a staff member asks for this draft, only their question and the excerpts they are permitted to see go to a named Australian provider, who is contractually barred from keeping the content or training any model on it. Nothing is processed outside Australia.
| Frontier Models (ChatGPT, Claude) | Ermos Edge | Ermos Dominion | |
|---|---|---|---|
| Where the document is processed | Provider servers, generally offshore on personal plans | Your instance in an Australian data centre; answers generated in Australia | The unit in your office |
| Who can read it | Provider staff and systems, under policy | Your staff, within the boundaries you set. The named Australian provider processes only permitted excerpts, under contract, and keeps nothing | Your staff only |
| Is it kept | On the provider’s terms | Kept on your instance; the provider is barred from retaining it | Stays on the unit |
| Can it train a model | On consumer tiers, yes | No, by contract | Only your own unit learns from it, on your hardware |
Part of AI data leakage in healthcare practices. See how this works in practice: Clinical documentation on Ermos.
Common questions
Do ChatGPT and Claude use the information in a GP mental health treatment plan?
Is it safe to paste a GP mental health treatment plan into ChatGPT or Claude?
Can ChatGPT or Claude remember the details in a GP mental health treatment plan later?
How can a medical practice use AI for a GP mental health treatment plan without sending it to ChatGPT or Claude?
Is mental health information treated differently from other health information?
A patient said no copy to family or employer. How does that interact with AI?
Can AI help draft a treatment plan?
See Dominion answering from your own documents.
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